Category: Management

The Algorithm Manager Is Here. Artificial Empathy Is Next.

Last year I wrote a post about a future in which work is dominated more and more by non-human agents. To accompany the article I used a photo from a TV show about robot workers, which is pretty much what most people think about when they contemplate machines replacing workers. However, the reality is that

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Reward Firings, VORP Scores, Algorithm Bosses: Is the Future of Work an NFL Training Camp?

A few months ago I wrote a post about Uber where I explored what it’s like to work for an algorithm (https://www.linkedin.com/pulse/article/ubers-brave-new-world-what-happens-when-your-manager-carlos-alvarenga/edit). From the early indications, the view of this new world is not very positive. However, while Uber gets a lot of press, it’s important to note that it is not alone in this evolution to a

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Recent Read: “The Design of Business” by Roger Martin

Business thinkers and writers are, if nothing else, a wide-ranging bunch. There is almost no subject, from engineering to chemistry to the lives of historical figures, that they won’t use to make a point about how to be a better manager or executive. Today’s business leaders can sort through countless books and articles brimming with lessons drawn from subjects as diverse as ancient civilizations to

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Uber’s Brave New World: What Happens When Your Manager Is an Algorithm

On Tuesday night, I participated in a discussion panel at the University of Maryland on current and future innovations in Supply Chain Management (SCM). While most of the topics we discussed were positive developments, I did warn that some SCM advances have aggressive characteristics, by which I mean that they have the capacity to harm certain human populations that they affect. I

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